Find all the complete and practical answers to your questions in our Frequently Asked Questions (FAQ)!
You have access to all the auto parts available on the market from the comfort of your home, ranging from engine and transmission parts to body parts, lighting, braking, suspension, and more.
All available brands. We work with reputable suppliers and offer quality parts from renowned brands in the automotive industry.
Yes, we offer home delivery probably in your location. You can place an order from anywhere in the country.
We accept online payments, digital wallets (Orange Money, MTN Money, Flooz, Wave) as well as by Visa card for a convenient and secure payment experience
We accept returns under conditions, provided that the parts are in their original condition and have not been installed. Please refer to our return policy for more details.
Once your order is shipped, you will receive a tracking number via email and directly in the app, in your Pieces Auto App account. You can use this number to track the progress of your delivery.
You can cancel your order as long as it has not been shipped. Please cancel it directly in your Pieces Auto App account or contact us as soon as possible if you wish to cancel your order.
Feel free to contact us via our contact form in the app or by email at service.clients@piecesauto.app or support@piecesauto.app, or even via WhatsApp. Our customer service team will be happy to assist you and resolve any issues you may encounter.
The app is free. Creating an account is also free. You only pay for what you order and the home delivery fees. To create your account, simply download the app from your preferred store (Google Play or Apple Store) and follow the on-screen instructions.
Downloading and creating an account on Pieces Auto App are free. You can find video tutorials available on our YouTube channel @PiecesAutoApp.
As part of the Pieces Auto App referral program for its users, every user has the opportunity to be rewarded for inviting someone to download and create their Pieces Auto App account. Rewards are generated for the referrer, allowing them to benefit from discounts on Pieces Auto App. To participate in the Pieces Auto App referral program, please click on the link https://piecesauto.app/parrainage.html
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